Please visit the account transfer page for easy instructions and tools to help transfer your investment, registered, RESP or pension accounts from another institution.
Transfers between members of the Royal Bank Group take approximately two to five business days*. Transfers from other financial institutions take about two to six weeks to complete, upon receipt of the transfer request.
* Transfer requests that include GICs may take longer.
For further details please speak with an investment services representative at 1-800-769-2560.
Please take your stock certificate to your local RBC Royal Bank branch and sign the certificate in the presence of a branch officer. Alternatively, you may complete a Power of Attorney Form 801. The branch representative will guarantee the certificate and forward the completed form and stock certificate to RBC Direct Investing for deposit to your account. Once RBC Direct Investing has received the shares and we have confirmed the shares are negotiable in your account, you will be able to (contact an Investment Representative to) trade against the shares.
To ensure easy and quick access to your funds, you can transfer funds between your RBC Direct Investing accounts and any RBC Royal Bank accounts (CDN to CDN or U.S. to U.S.) connected to your RBC client card in real-time, during certain hours.+ To transfer funds simply go to the Transfer Funds page located under the My Accounts tab in your online investing site.
+ Funds transferred TO your RBC Direct Investing account will be available immediately when the request is made between 4:01 a.m. and 7:54 p.m. ET, seven days a week. If transfer is requested after 7:54 p.m. ET, the funds will be available in your RBC Direct Investing account by 4:01 a.m. This applies to cash investment, margin, RSP and TFSA accounts.
Funds transferred FROM your RBC Direct Investing account will be available immediately when the request is made between 9:30 a.m. and 4:00 p.m. ET, Monday to Friday (except holidays). If the transfer is requested outside these hours, the funds will be available in your RBC Royal Bank account by 9:00 a.m. ET the next business day. This applies to cash investment and margin accounts.
Transfers initiated through an investment services will not be in real-time.
Contact an investment services representative at 1-800-769-2560 for assistance.