 100%
reimbursement for unauthorized transactions through RBC Direct Investing Online Investing+
We understand how important information security and privacy
are to you.
To provide you with greater peace of mind, we have developed
the RBC Direct Investing Online Security Guarantee. If an unauthorized
transaction is conducted in your account through RBC Direct Investing Online Investing, you will be reimbursed 100% for
any direct losses in your account.+
To ensure reimbursement under this guarantee, there are
a few steps you'll need to take, including:
- Signing out and closing your
Internet browser at the end of each online investing or
online banking session;
- Keeping your password confidential;
- Reviewing your online account
activity, statements and trade confirmations; and
- Calling us immediately if you suspect your password has become known to someone
else, or if there has been suspicious activity in your account that you did not
authorize. You can reach us at 1-800-769-2560.
Shared Responsibility
While our online security meets the highest standards, the best way to secure
your online experience is for us to work together. We encourage you to review the
Guide to Online Security & Privacy, which gives you a complete look at the
tools and safe computing practices we offer to help you enhance your online security.
In the event that you notify us of an unauthorized transaction, we will work closely with
you to complete a prompt and thorough investigation. We will rely on your assistance in
taking all necessary measures to protect you from additional losses.
+ Additional Terms and Conditions apply.
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