At RBC Direct Investing, we are committed to helping you keep your personal information secure and private.
We use state-of-the-art technology and follow numerous security procedures to help
protect your accounts from any unauthorized use.
Security
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Privacy
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Fraud Prevention
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Here are some of the features we use to help keep your information safe and secure:
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However you choose to provide information to us, we adhere to 10 privacy principles to ensure your personal information is protected.
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An informed customer is the best defence against fraud. By sharing information with you we can help protect you from financial crime.
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You can help maximize the security of your online activities and protect yourself against identity
theft and other online fraud by following these guidelines:
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Call us immediately if you know or suspect that your password
has become known to someone else, or if there has been suspicious activity
in your account. You can reach us at 1-800-769-2560. |
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Maintain current anti-virus software on your home computer. |
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Use personal firewalls. |
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Use strong encryption. |
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Use unique passwords. |
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Install all security updates offered by your software
providers. |
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Sign out or log off and close your browser when you are
finished visiting secure websites. |
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Test your computer for security vulnerabilities. |
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Protect yourself against spyware and other unwanted software. |
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Stay aware of the latest security-related issues. |
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If you receive any suspicious-looking email appearing
to be from RBC, do not open it and contact us immediately. |
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Only share personal information with trusted third parties. |
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Review your account details upon receipt. |
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When discarding sensitive information, ensure it is shredded. |