Skip Header Navigation

  SIGN IN
»Online Services
» Why Choose Us
» Practice Accounts
» Guidance & Planning
» Investment Tools
» Research
» Simplified Investing
» Account Types
» Investment Options
» Fees & Commissions
» Education Centre
Client Support
  Open an Account
  Transfer Your Account
  Online Security Guarantee
    Guide to Online Security and Privacy
    Online Security Guarantee Terms and Conditions
  Contact Us
  Help Centre
  Download Forms
» Take the tour
» Interest Rates
» What's New
» Ways To Trade
» Free Educational Seminars
RBC Direct Investing™ Client Support

Guide to Online Security and Privacy

 

How We Protect You

At RBC Direct Investing, we are committed to helping you keep your personal information secure and private. We use state-of-the-art technology and follow numerous security procedures to help protect your accounts from any unauthorized use.

To provide you with greater peace of mind, we have developed the RBC Direct Investing Online Security Guarantee.



Security

Privacy

Fraud Prevention

Here are some of the features we use to help keep your information safe and secure:

Encryption
Security mechanisms
Secure login
Timed logout
Cookies
However you choose to provide information to us, we adhere to 10 privacy principles to ensure your personal information is protected.

Privacy Policy
An informed customer is the best defence against fraud. By sharing information with you we can help protect you from financial crime.

Consumer Informationon Fraud
Email Fraud

How You Can Protect Yourself

You can help maximize the security of your online activities and protect yourself against identity theft and other online fraud by following these guidelines:

Call us immediately if you know or suspect that your password has become known to someone else, or if there has been suspicious activity in your account. You can reach us at 1-800-769-2560.
Maintain current anti-virus software on your home computer.
Use personal firewalls.
Use strong encryption.
Use unique passwords.
Install all security updates offered by your software providers.
Sign out or log off and close your browser when you are finished visiting secure websites.
Test your computer for security vulnerabilities.
Protect yourself against spyware and other unwanted software.
Stay aware of the latest security-related issues.
If you receive any suspicious-looking email appearing to be from RBC, do not open it and contact us immediately.
Only share personal information with trusted third parties.
Review your account details upon receipt.
When discarding sensitive information, ensure it is shredded.

To learn more about safeguarding your information against online fraud, see our Helpful Links & Resources.

  Open an Account
  Take the tour
  Transfer an Account Online
  Download Forms
  Contact Us
03/20/2009 13:59:57