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Customer Support Centre

Welcome to the RBC Direct Investing Customer Support Centre. We are here to help.

Should you wish to visit an Investor Centre for in-person assistance, please check our local hours of operation here: https://contact.rbc.com/rbcdi/index.php#Visit-Us.


 

Top 10 Customer Questions

  
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Call, Write or Visit RBC Direct Investing

  

By Phone:

Our investment services representatives are available to take your call Monday to Friday from 7 a.m. to 8 p.m. ET1

Toll-free:   1-800-769-2560
Overseas:   1-416-977-1255
Cantonese and Mandarin:   1-800-667-8668 or
416-313-8611

By Fax:
 1-888-722-2388

Log in and click on the person icon at top right of your page. Find the secure Message Centre and use it to ask us a question. We are here to help.

By Mail:
RBC Direct Investing Inc.
Royal Bank Plaza
200 Bay Street, North Tower
P.O. Box 75
Toronto, Ontario M5J 2Z5

Visit an Investor Centre:

Royal Bank Plaza
Main floor
200 Bay Street
Toronto, ON, M5J 2J5
  Calgary Investor Centre
195-315 8th Avenue SW
Calgary, AB, T2P 4K1
Vancouver Investor Centre
RBC Royal Centre Main Branch
1025 W. Georgia Street
Vancouver, BC, V6E 3N9
  Montreal Investor Centre
11000 - 1 Place Ville Marie
Mall floor
Montreal, QC H3B 3Y1

1 Hours may differ on holidays.