Protecting Your Privacy
Protecting Your Privacy
Keeping your information private and secure
We want you to feel confident that your personal information is secure. Our state-of-the-art technology as well as the numerous security procedures we follow protect your accounts from unauthorized use and help keep your information safe.
Security
We use multiple features and technologies to help keep your information safe and secure.
Privacy
We follow certain privacy principles to ensure your personal information is protected.
Fraud Prevention
Protect yourself against fraud with resources to help keep you informed.
How to Protect Yourself
Help increase your security online and protect yourself against fraud by following some simple guidelines.
- Call us immediately if you know or suspect that your password has become known to someone else, or if there has been suspicious activity in your account. You can reach us at 1-800-769-25601-800-769-2560
. - Maintain current anti-virus software on your home computer.
- Use personal firewalls.
- Use strong encryption.
- Use Unique passwords.
- Install all security updates offered by your software providers.
- Sign out or log off and close your browser when you are finished visiting secure websites.
- Test your computer for security vulnerabilities.
- Protect yourself against spyware and other unwanted software.
- Stay aware of the latest security-related issues.
- If you receive any suspicious-looking email appearing to be from RBC, do not open it and contact us immediately.
- Only share personal information with trusted companies.
- Review your account details upon receipt.
- When discarding sensitive information, ensure it is shredded.
- To learn more about safeguarding your information against online fraud, see our Helpful Links & Resources.
“What is the 100% Security Guarantee?”
We offer 100% reimbursement for any unauthorized transactions made through RBC Direct Investing Online Investing.4
Online Security Guarantee
“I’m ready to transfer my accounts.”
It’s easy to transfer your account(s) from another brokerage, and we'll cover your transfer fees.6
Transfer Your Account“What is the 100% Security Guarantee?”
We offer 100% reimbursement for any unauthorized transactions made through RBC Direct Investing online investing.7
Online Security Guarantee“What is the 100% Security Guarantee?”
We offer 100% reimbursement for any unauthorized transactions made through RBC Direct Investing Online Investing.3
Online Security Guarantee
“Can I practice investing before I invest real money?”
Try out online investing risk-free with a Practice Account. You'll have the same online experience as you would with a real account.
Practice Accounts
“I want to steadily grow my savings.”
Build your savings over time with a Pre-Authorized Contribution plan. Simply set it up and watch your savings grow!
Pre–Authorized Contributions“I want to get my feet wet first.”
Not sure which account is right for you? Try a Practice Account. You get $100,000 of practice money and can start over at any time.
Practice Accounts
“I want to brush up on my investing know-how.”
The RBC Direct Investing online investing site gives you access to tools and guidance on a variety of retirement topics.
Retirement and Investment Planning“My RRSP contributions are my #1 priority.”
Make your RRSP contributions no matter what with a Pre–Authorized Contribution Plan. Simply set it up and watch your savings grow.
Pre–Authorized Contributions“I want to save without even thinking about it.”
Make your TFSA contributions the easy way with a Pre–Authorized Contribution Plan. Once the money is in your account, you’re ready to start investing the way you want.
Pre-Authorized Contributions
“I want to make the most of my TFSA.”
Connect in the community with investors enjoying great returns on their investments, see what they hold and learn about their investing approach.
The Community“I want to see what other retirees are doing.”
Your investment strategy tends to change once you retire. Connect with other retired investors to see how they approach investing.
The Community
“I want to maximize my retirement income.”
You can choose to automatically reinvest the dividends you earn by having RBC Direct Investing purchase shares on your behalf. No fees or commissions apply.
Dividend Reinvestment Plan“I want to make investing as easy as possible.”
Make automatic deposits into your RESP with a Pre–Authorized Contribution Plan. Simply set it up and watch your savings grow.
Pre–Authorized Contributions“I want to build the best possible RESP.”
Access extensive research from sources such as Morningstar‡ and RBC Dominion Securities.
Tools and Research“I want investment ideas for my portfolio.”
Get inspired with new investing ideas or get help creating an equity portfolio with Morningstar’s series of stock-based pick lists.
Morningstar‡ Research“I want to maximize my investment income.”
Automatically reinvest the dividends you earn by having RBC Direct Investing purchase shares on your behalf. No fees or commissions apply.
Dividend Reinvestment Plan“How are other investors using margin.”
Margin trading isn’t for everybody, but many investors love the thrill of it. Connect with others to learn how they spot opportunities and assess risk.
The Community“I want to practice margin trading first.”
If you’re not sure if a margin account is for you, a Practice Account can let you test the waters without risking any of your own money.
Practice Accounts“I want to know what the experts are saying.”
Access top-notch research from Morningstar‡ and other sources to help you make informed investment decisions.
Tools & Research“How do I find investment opportunities?”
Use our Screeners to search for stocks, mutual funds, ETFs and fixed income solutions.
Screeners“Can I practice investing before I invest real money?”
Try out online investing risk-free with a Practice Account. You'll have the same online experience as you would with a real account.
Practice Accounts“I need ongoing support.”
From extensive research to unique tools such as Lifestyle Screeners, you’ll find the support you need to be successful.
Tools & Research“I want to test out the stock market first.”
Open a Practice Account to buy and sell stocks, risk-free. You’ll have the same online experience as with a real account, without using your money.
Practice Accounts“I want to invest in something I’m passionate about.”
Find stocks that match your personal interests with Lifestyle Stock Screeners, developed by Morningstar‡ exclusively for our clients.
Lifestyle Stock Screeners“I want to test out the stock market first.”
Open a Practice Account to buy and sell stocks, risk-free. You’ll have the same online experience as with a real account, without using your money.
Practice Accounts“I want to invest in something I’m passionate about.”
Find stocks that match your personal interests with Lifestyle Stock Screeners, developed by Morningstar‡ exclusively for our clients.
Lifestyle Stock Screeners“I want to practice trading options first.”
Use a Practice Account to buy and sell options, risk-free. You’ll have the same online experience as with a real account, without using actual money.
Practice Accounts“I’m looking for options strategies.”
See how other investors within the Community are investing in options (without disclosing your real identity or theirs) to get ideas and inspiration.
The Community“I want to invest automatically.”
Enjoy the convenience of automatically investing in your choice of mutual funds on a monthly or quarterly basis.
Automatic Investment Plan
“I need regular income from my investments.”
Receive a regular income stream by automatically redeeming (selling) mutual funds in your account.
Systematic Withdrawal Plan“How can I be successful like other investors?”
See what successful investors within the Community are investing in (without disclosing their real identity or yours) to get ideas and inspiration.
The Community“I want to know what the experts are saying.”
You’ll find expert insights and editorials in our online investing site, including Morningstar‡ Editorials to help you make your decisions.
Mutual Funds Research“I want to practice investing in ETFs first.”
Use a Practice Account to try out ETFs, risk–free. You’ll have the same online experience as with a real account, without using actual money.
Practice Accounts“How can I find ETFs for my portfolio?”
Use ETF Model Portfolios, designed by RBC Dominion Securities, to generate investment ideas.
ETF Research“I want to maximize my earnings.”
Automatically roll over your treasury bills when they mature, ensuring that your investments keep earning all they can.
Treasury Bill Rollover“How can I find investment opportunities?”
Easily search for bonds, money market instruments and GICs based on your specific needs using the Fixed Income Screener.
Fixed Income Screener“I'd like a number of GICs to choose from”
Choose from a variety of GIC terms and rates, including GICs with regular interest payment options.
GIC Rates“I’d like to do more with my GICs.”
See which GICs other investors within the Community are investing in (without disclosing their real identity or yours) to get ideas and inspiration.
The Community“I need my investments to provide regular income.”
Try investing in different bonds through a Practice Account and see how they can satisfy your cash flow needs.
Practice Accounts“How can I find investment opportunities?”
Easily search for bonds, money market instruments and GICs based on your specific needs using the Fixed Income Screener.
Fixed Income Screener
“I want to stay connected with my investments.”
Buy and sell investments, get real-time1 quotes, read current market news and more—anytime, anywhere2 with the RBC Mobile app3.
Mobile Trading“I want to read the best stock research.”
Top-notch research from Morningstar‡ can help you make educated stock picks.
Tools and Research“I want to try out advanced strategies.”
Practice Accounts aren’t just for beginners. Use one to try out a new strategy before you invest real money.
Practice Accounts“I want investment ideas for my portfolio.”
Get inspired with new investing ideas or get help creating an equity portfolio with Morningstar’s series of stock-based pick lists.
Morningstar‡ Research“I want to stay connected with my investments.”
Buy and sell investments, get real-time3 quotes, read current market news and more anytime, anywhere4 with the RBC Mobile app5.
Mobile Trading
“Is self-directed investing right for me?”
Use the Investment Wizard and see if self-directed investing is right for you in 5 easy steps.
Investment Wizard“What is the 100% Security Guarantee?”
We offer 100% reimbursement for any unauthorized transactions made through RBC Direct Investing Online Investing.5
Online Security Guarantee
“How safe is my personal information?”
Your personal information is secure with us. We use state–of–the–art technology and strict privacy procedures to ensure its protection.
Protecting Your Privacy“What is the 100% Security Guarantee?”
We offer 100% reimbursement for any unauthorized transactions made through RBC Direct Investing Online Investing.5
Online Security Guarantee“How safe is my personal information?”
Your personal information is secure with us. We use state–of–the–art technology and strict privacy procedures to ensure its protection.
Protecting Your Privacy“What is the 100% Security Guarantee?”
We offer 100% reimbursement for any unauthorized transactions made through RBC Direct Investing Online Investing.21
Online Security Guarantee“I have questions. Can I talk to someone?”
Absolutely. We’re available Monday – Friday from 7 am to 8 pm ET.32 Call us toll–free at: 1-800-769-25601-800-769-2560.
Investment Services Representative“I want to track my savings goals.”
Define your savings goals and create a plan to meet them with the Goal Setting tool.
Goal Setting Tool“I want to try out the screeners first.”
Try the Lifestyle Screeners in a Practice Account and see how this tool can help you invest.
Practice Accounts“I want to find out how others are using screeners.”
Find out how other investors use Lifestyle Screeners by asking questions and starting a conversation in the Community.
The Community“I want to steadily grow my savings.”
Build your savings over time with a Pre-Authorized Contribution Plan. Simply set it up and watch your savings grow!
Pre-Authorized Contributions“I want to invest in something I’m interested in.”
Find stocks that match your personal interests with Lifestyle Stock Screeners, developed by Morningstar‡ exclusively for our clients.
Lifestyle Stock Screeners
“Can I qualify for access to special resources?”
Royal Circle members receive access to premium research and other distinct services. Find out how to qualify.
Royal Circle Membership“Can I qualify for access to special resources?”
Royal Circle members receive access to premium research and other distinct services. Find out how to qualify.
Royal Circle Membership“Can I qualify for access to special resources?”
Royal Circle members receive access to premium research and other distinct services. Find out how to qualify.
Royal Circle Membership“I have questions. Can I talk to someone?”
Absolutely. We’re available Monday - Friday from 7 am to 8 pm ET.3 Call us toll-free at: 1-800-769-25601-800-769-2560.
Contact Us“Can I practice investing before I invest real money?”
Try out online investing risk-free with a Practice Account. You'll have the same online experience as you would with a real account.
Practice Accounts“What is the 100% Security Guarantee?”
We offer 100% reimbursement for any unauthorized transactions made through RBC Direct Investing Online Investing+.
Online Security Guarantee“I have questions. Can I talk to someone?”
Absolutely. We’re available Monday - Friday from 7 am to 8 pm ET.# Call us toll-free at: 1-800-769-25601-800-769-2560.
Contact Us“Can I practice investing before I invest real money?”
Try out online investing risk-free with a Practice Account. You'll have the same online experience as you would with a real account.
Practice Accounts
“I have questions. Can I talk to someone?”
Absolutely. We’re available Monday - Friday from 7 am to 8 pm ET.2 Call us toll-free at: 1-800-769-25601-800-769-2560.
Contact Us“My RRSP contributions are a top priority.”
Simplify your RRSP savings with a Pre-Authorized Contribution Plan. Set it up and watch your savings grow.
Pre-authorized contributions“I want to know what the experts like.”
Get inspired with new investment ideas or get help creating a portfolio with the Morningstar‡ series of stock-based pick lists.
Stock research“I’m ready to transfer my accounts.”
It’s easy to transfer your account(s) from another brokerage and we'll cover your transfer fees.1
Transfer your account“What is the 100% Security Guarantee?”
We offer 100% reimbursement for any unauthorized transactions made through RBC Direct Investing Online Investing.2
Online Security Guarantee“I want to be rewarded for my business.”
Enjoy access to premium research and other distinct services. Find out how to qualify.
Royal Circle membership“Can I practice investing before I invest real money?”
Try out online investing risk-free with a Practice Account. You'll have the same online experience as you would with a real account.
Practice Accounts
“I’m looking for low-cost investment options.”
Series D mutual funds offer lower fees and investment minimums for self-directed investors. Plus, you can buy and sell funds commission-free4.
Series D Mutual Funds“Can I practice investing before I invest real money?”
Try out online investing risk-free with a Practice Account. You'll have the same online experience as you would with a real account.
Practice Accounts“I’m looking for low-cost investment options.”
Series D mutual funds offer lower fees and investment minimums for self-directed investors. Plus, you can buy and sell funds commission-free4.
Series D Mutual Funds“Can I practice investing before I invest real money?”
Try out online investing risk-free with a Practice Account. You'll have the same online experience as you would with a real account.
Practice Accounts“I’m looking for low-cost investment options.”
Series D mutual funds offer lower fees and investment minimums for self-directed investors. Plus, you can buy and sell funds commission-free4.
Series D Mutual Funds“Can I practice investing before I invest real money?”
Try out online investing risk-free with a Practice Account. You'll have the same online experience as you would with a real account.
Practice Accounts“I’m looking for low-cost investment options.”
Series D mutual funds offer lower fees and investment minimums for self-directed investors. Plus, you can buy and sell funds commission-free5.
Series D Mutual Funds“I have questions. Can I talk to someone?”
Absolutely. We’re available Monday – Friday from 7 am to 8 pm ET.3 Call us toll–free at: 1-800-769-25601-800-769-2560.
Investment Services Representative“I need some investing inspiration”
Connect with investors in the Community to gain ideas and inspiration. Discuss opportunities and see how others’ portfolios are performing.
The Community“I need some investing inspiration”
Connect with investors in the Community6 to gain ideas and inspiration. Discuss opportunities and see how others’ portfolios are performing.
The Community“I need some investing inspiration”
Connect with investors in the Community3 to gain ideas and inspiration. Discuss opportunities and see how others’ portfolios are performing.
The Community“What is the 100% Security Guarantee?”
We offer 100% reimbursement for any unauthorized transactions made through RBC Direct Investing Online Investing.21
Online Security Guarantee“I have questions. Can I talk to someone?”
Absolutely. We’re available Monday – Friday from 7 am to 8 pm ET.33 Call us toll–free at: 1-800-769-25601-800-769-2560.
Investment Services Representative“What is the 100% Security Guarantee?”
We offer 100% reimbursement for any unauthorized transactions made through RBC Direct Investing Online Investing.22
Online Security Guarantee“I have questions. Can I talk to someone?”
Absolutely. We’re available Monday – Friday from 7 am to 8 pm ET.33 Call us toll–free at: 1-800-769-25601-800-769-2560.
Investment Services Representative“What is the 100% Security Guarantee?”
We offer 100% reimbursement for any unauthorized transactions made through RBC Direct Investing Online Investing1.
Online Security Guarantee“I have questions. Can I talk to someone?”
Absolutely. We’re available Monday – Friday from 7 am to 8 pm ET.2 Call us toll–free at: 1-800-769-25601-800-769-2560.
Investment Services Representative“Is do-it-yourself investing right for me?”
Use the Investment Wizard and see if do-it-yourself investing is right for you in 5 easy steps.
Investment Wizard“I want to get my feet wet first.”
Not sure which account is right for you? Try a Practice Account. You get $100,000 of practice money and can start over at any time.
Practice Accounts