You can open an account by completing our online application, or by making an appointment at your closest RBC Royal Bank branch or RBC Direct Investing Investor Centre.

If you’re using the RBC Mobile^{Legal Disclaimer footnote 4} app, you can apply online for a new account by selecting "Open an Account" under the “More” menu, then the “Investments” link to open the online application.

While you cannot open your account over the phone, you can call us at 1-800-769-2560 and an Investment Services Representative can help you with your application. Our representatives are available Monday to Friday from 7 am to 8 pm ET.¹

We’ll send you an email as soon as your account is opened – usually within 24 hours.^{Legal Disclaimer footnote 5}

While you cannot open your account over the phone, you can call us at 1-800-769-2560 and an Investment Services Representative can help you with your application. Our representatives are available Monday to Friday from 7 am to 8 pm ET.^{Legal Disclaimer footnote 1}

You can also open an account by completing our online application, on the RBC Mobile app⁴, or by making an appointment at your closest RBC Royal Bank branch or RBC Direct Investing Investor Centre.

We’ll send you an email as soon as your account is opened – usually within 24 hours.^{Legal Disclaimer footnote 5}

You can trade online or by using your mobile device - simply sign in to the online investing site or through the RBC^® Mobile^{Legal Disclaimer footnote 4} app. Alternatively, you can call an Investment Services Representative at 1-800-769-2560 during business hours. Our representatives are available Monday to Friday from 7 am to 8 pm ET.^{Legal Disclaimer footnote 1}

Learn more about accessing your accounts

To make a change to your address, bank account, or other personal information, you can sign in to the online investing site and select the Profile icon at the top right hand side, then View Profile & Account Settings.

Alternatively, you can:

• Contact an Investment Services Representative at 1-800-769-2560;
• Download an Update and Change form and return it to either the address or fax number listed below, or
• Send a letter of direction to the address or fax number listed below. Be sure to include your account number(s), signature and a phone number where you can be reached

Mailing Address:
RBC Direct Investing Inc.
Royal Bank Plaza
200 Bay Street, North Tower
P.O. Box 75
Toronto, Ontario M5J 2Z5

Fax:
1-888-722-2388

Please note: Although a post office box may be provided for your mailing address, Canadian Securities Regulations require that you also provide us with a permanent street address for our records.